Welcome to IATBD. We respect your privacy and are committed to protecting the personal and business information you share with us.
This Privacy Policy explains how IATBD collects, uses, stores, shares, and protects information when you visit our website, contact our team, request a quotation, purchase automation products, or use our industrial automation services.
Our services include PLC programming and troubleshooting, HMI configuration, servo drive services, VFD installation and repair, industrial automation maintenance, technical support, and the sale of automation equipment and related products.
By using our website or communicating with us through the available contact channels, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent, we will request it separately.
We may collect different types of information depending on how you interact with our website and services.
When you contact us, request a quotation, or place an order, we may collect:
Please do not submit passwords, confidential access credentials, or sensitive personal information through general contact forms.
To understand your requirements and provide appropriate automation solutions, we may collect information such as:
Please ensure that you are authorized to share any technical files, machine information, or company documents you send to us.
When you visit our website, certain technical information may be collected automatically, including:
This information helps us understand website performance, identify technical issues, and improve the user experience.
Our website may use cookies or similar technologies to maintain website functionality, understand visitor behavior, measure traffic, and improve marketing performance.
Depending on the tools implemented on our website, these may include:
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features. Where required by applicable law, we will obtain consent before using non-essential cookies.
IATBD may use collected information for the following purposes:
We do not use your information for purposes materially different from those described here without providing additional information or obtaining consent where required.
Depending on the circumstances and applicable law, we may process information because it is necessary to respond to your request, take steps toward entering into a contract, perform a contract, comply with a legal obligation, protect legitimate business interests, or act on your consent.
Where consent is the applicable basis, you may withdraw it subject to legal limitations. Withdrawal does not affect processing lawfully carried out before the withdrawal.
IATBD does not sell your personal information to third parties.
We may share relevant information in limited circumstances, including:
We aim to share only the information reasonably necessary for the relevant purpose. Third-party service providers may process information under their own privacy terms and applicable contractual obligations.
Our website may contain links to third-party websites, product manufacturers, technical resources, payment providers, social media platforms, or other external services.
We do not control the privacy practices, security measures, or content of websites operated by third parties. Visiting an external website or using a third-party service is subject to that provider’s own terms and privacy policy.
We encourage you to review the relevant privacy policy before sharing information with any third-party website or service.
We take reasonable technical and organizational measures to protect the information we handle against unauthorized access, disclosure, alteration, loss, or misuse.
Depending on the information and systems involved, these measures may include access restrictions, appropriate account permissions, secure communication methods, and routine website or system maintenance.
However, no website, internet transmission, email communication, or electronic storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.
For your protection, avoid sending passwords, remote-access credentials, sensitive machine login details, or confidential configuration information through unsecured communication channels. Where remote technical support is necessary, access should be arranged through an appropriate and authorized process.
We retain personal and business information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, delivering services, maintaining project records, managing orders, resolving disputes, and meeting legal or accounting obligations.
The retention period may vary according to the type of information, the nature of our relationship with you, and applicable legal requirements.
When information is no longer needed, we will take reasonable steps to delete it, securely dispose of it, or anonymize it where appropriate, subject to any legal retention requirements.
Depending on applicable law and the circumstances, you may have the right to:
These rights may be subject to legal exceptions and verification requirements. We may need to confirm your identity before responding to a request.
To exercise an applicable right, contact us using the details in the Contact Us section below.
If you receive promotional communications from IATBD, you may request to stop receiving them by following any unsubscribe instructions provided or by contacting us directly.
Even if you opt out of marketing communications, we may still send essential non-promotional messages relating to an active quotation, purchase, service appointment, technical support request, or other business transaction.
Our website and industrial automation services are intended for businesses, professionals, and other users seeking industrial products or services. They are not directed toward children.
We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action where necessary.
Some third-party service providers used to operate our website or business may store or process information on servers located outside Bangladesh.
Where information is transferred across borders, we will take reasonable steps to ensure that the transfer and subsequent processing comply with applicable legal requirements and appropriate safeguards.
The availability and location of third-party processing depend on the services and technologies implemented on our website.
Because IATBD works with industrial automation systems, customers may share equipment information, machine configurations, fault logs, technical drawings, or other operational documents when requesting assistance.
We use such information primarily to understand the technical issue, evaluate the requested work, provide relevant services, and maintain necessary project records.
Customers should remove unnecessary personal data and confidential information before sending technical documents. Please ensure that you have permission to share any files or equipment information belonging to your employer, client, or another organization.
We will not intentionally publish customer-provided confidential technical information as public website content without appropriate authorization, except where disclosure is required by law.
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, technology, or legal requirements.
When we make changes, we will update the effective date shown at the top of this page. Where applicable law requires additional notice or consent, we will take the appropriate steps.
We encourage visitors and customers to review this page periodically to stay informed about our privacy practices.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way IATBD handles your information, please contact us using the details below.
Company Name: IATBD
Business Type: Industrial Automation Services
Location: Bangladesh
Website: https://iatautomation.com/
Email: independent.iat@gmail.com
Phone: +880 1780539274
Business Address: Nikunja 2, Road 20, Khilkhet, Dhaka, Bangladesh 1229
We will review privacy-related inquiries and respond within a reasonable period, subject to applicable legal requirements.
Last Updated: October 25, 2026